Frequently Asked Questions

Our Glendale facility is located at 717 Ivy St, Glendale, CA 91204.

We’d love to hear from you! Call or text us at (213)-214-3647.

We're open every day, Monday through Sunday, from 8:00 AM to 6:00 PM PST. Please remember we are a pick up drop off dog daycare and we do not require you to be home for handoff. Perfect for all your busy schedules!

All of our amazing services are just a click away. Check them out here!

This is subject to availability. Just let us know in advance, and we’ll do our best to make sure everything's set up for a smooth pickup/drop-off.

Once your dog has completed their initial assessment, we can schedule a tour with a Facility Manager. This would need to scheduled in advance. Available tour times: 9:00–11:00 AM or 4:00–5:00 PM

Yes! Book before 8:30 AM, and you’re all set. (If you book after 8:30am it will result in a late add-on fee of $30)

Bring the whole pack! We include up to 3 dogs in our pricing, but if you have more, just let us know, and we'll discuss it.

Yes, all breeds are welcome! They just need to pass our pet interview (behavioral and safety assessment) and have their vaccination records up to date.

We'll review your dog's history and perform a behavioral assessment to ensure they're a good fit for our daycare environment.

You’ll need to complete the following:

Please provide 30 days' notice along with your expected return date.

Kindly give us 30 days' notice and let us know your final day.

Think of it as your dog’s first day of school! It’s a regular daycare day where we observe their behavior and see how they fit in with the pack.

Our facility features: 12,000 sq. ft. total space 7,000 sq. ft. outdoor play area K9 turf Kiddie pools Shade structures Misters We do not provide toys, treats, or food during daycare.

Yes. We're happy to administer medication according to your instructions. Please be as detailed as possible.

We don’t accept unspayed females after their first heat, or any unspayed or unneutered dog without approval. If you’re planning to add another dog, it needs to be approved by our General Manager first and go through a vetting process before we can confirm the booking. Just reach out to us and we’ll walk you through the steps!

We offer schedule as needed daycare and monthly memberships with dedicated number of days per week. More information can be found here - https://pack.whitakerdogcare.com/services/

We adjust pick-up and drop-off times to help your dog get the most time at daycare. If they’re picked up earlier in the morning, their drop-off may be later, and if they’re picked up later, drop-off is adjusted accordingly.

We understand how your schedule can change and become unpredictable! But if you cancel after 8:30 AM, there’s a $30 late cancellation fee.

Our driver will come to your house. If you’re home, you can hand off your dog. If not, no worries! As long as your pup has graduated from orientation, we can use a lockbox, door code, hidden key, or backyard access to pick them up.

Yes. Dogs are grouped by both size and energy level to create a safe and enjoyable environment.

No. To avoid stomach upset and allergy concerns, we don't provide food or treats during daycare. You may send a packed lunch if you'd like. For boarding, please pack your dog's food with feeding instructions.

Daycare dogs are in our care between 7-9 hours daily and are at our facilities between 5-7 hrs daily

Yes! We offer boarding services.Your dog spends the day with us and can either:

Long-term boarding is also available.

We are located at 2756 Clearwater St, Los Angeles, CA 90039.

We offer shuttle pickup and drop-off for your dog!

You can also choose to drop-off or pickup your dog at the facility.

Visits must be:

Visits may not be recommended for dogs working through separation anxiety or similar behavioral issues, as they can disrupt progress.

Medication and instructions must be included before they are picked up or dropped off for their Board & Train program. You can also opt to have these medications delivered to our training facility. It is important that keep instructions clear.

Dogs can participate as early as 4-6 months.

Structured Day Training follows a structured curriculum throughout the day. Focuses on:

Daycare is primarily for:

Dogs in Structured Day Training receive guided training rather than just supervised play.

No, they do not rollover into the following month.

Do you offer discounts for enrolling multiple dogs into a training program?

Payment made in advance through Shopify. We accept:

Most payment methods supported by Shopify

Yes, grooming services are available based on our groomer’s schedule, so it’s first-come, first-served. Please send us a text at 323-208-0039. This is only available for dogs at camp and currently on daycare, boarding, training.

We are located at 717 Ivy Street, Glendale. All grooming services are only available as an add-on to existing daycare or boarding customers - and not as a standalone service.

Baths, grooms, de-shedding, and de-matting. Please send us a message for our pricing!

You can book at least 24 hours before the day of service.

Yes, we do. At least 4-6 months old.

Depending on the request, we do our best to accommodate any special instructions to your dog's grooming as long as they are clear and within our resources and capabilities. This would need to be coordinated in advance.

Daily Rate Clients: Billed every Sunday for the current week's services. Membership Clients: Membership invoices are billed upfront on the 1st or 15th of each month. Additional services outside of your membership are billed the Sunday of the same week.

We accept:

Most payment methods supported by Square.